Plans that scale from stronger knowledge to controlled AI automation

Choose the level of intelligence and control that fits your team, from strengthening knowledge to fully continuous improvement.

Bronze plan emblem

Bronze

Improve knowledge base completeness on a daily basis

Product capabilities

  • Customer question analysis
  • Knowledge base structuring
  • Coverage and gap analysis
  • Fix-first prioritization
  • GDPR-compliant anonymization
Comprendly compares real customer questions to your knowledge base, surfacing missing topics, overlaps, and inconsistencies that weaken answers. As coverage improves: self-service becomes more effective, agents resolve faster, automation becomes more reliable. Knowledge strengthens continuously, grounded in real demand.
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MOST POPULARSilver plan emblem

Silver

Ensure every question gets the correct answer

Product capabilities

  • Everything in Bronze
  • AI-generated answers
  • Agent review and approval workflow
  • Every decision improves system accuracy
  • Coverage accuracy validated by your team
Comprendly generates draft answers grounded in approved knowledge. Agents review or edit before anything is sent. Every approval strengthens system accuracy. Every edit improves consistency. Service teams respond faster now, while automation becomes safer and more predictable over time.
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Gold plan emblem

Gold

Draft your content effortlessly based on real customer questions

Product capabilities

  • Everything in Silver
  • AI-generated knowledge content from agent answers
  • Draft routing and approval workflows
  • Automatic knowledge base publishing
Comprendly detects knowledge gaps from real customer questions and interactions. It generates draft updates based on agent-proven answers. Your team reviews and approves. Approved updates publish automatically. Knowledge improves continuously, without adding headcount, keeping automation accurate as you scale.
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Add-ons

Add-on

AI Chatbot Extension

Deliver knowledge-grounded answers directly to customers through a controlled AI chat experience.

  • - Resolve repetitive questions instantly.
  • - Escalate safely when confidence is low.
  • - Track quality with clear metrics and guardrails.
  • Direct answers, 24/7
  • Safe escalation to agents
  • Controlled rollout with performance metrics
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Frequently asked questions

The cost of Comprendly varies from bronze to gold, plans start from €250, and depending on your usage type of plan prices might vary. We tune our pricing proposal to your needs.

Comprendly gives insights in customer questions from conversations, and analyzes if you can answer those. By doing so, companies can improve their content, answer more questions, and focus more on the customer itself.

Comprendly masks personal data, and does not store personal data at all. Comprendly takes GDPR very serious, and is part of an ISO27001 certified company.

Most mid-sized companies choose the Silver plan, as this enables full control over questions and answers. When there is significant time spent on content writing, companies choose Gold.

When a company scales, they tend to need efficient processes, especially concerning customer operations. Comprendly is the knowledge base AI system which minimizes effort with maximum results.

Still have questions?

Please let us know, we are happy to help.

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Closing the gap between customer questions and business knowledge

Your AI support team keeps your knowledge base clean, complete, and AI-ready, no matter which support platform you use.

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